Remove Advertising |

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For just $19.95*/month you can remove advertising from your site.

Which ads will be removed?

Remove Advertising - Wetpaint Product Support Site

a. Leaderboard ad
b. Medium rectangle ad
c. Skyscraper ad
d. Banner ad
e. Links to other sites

How do I get ads turned off on my site?
  1. To get started, sign in to your Wetpaint site. (You must be the site creator or a site administrator)
  2. Navigate to the Settings area.
  3. Click on the "Upgrades" to see the full menu of Premium Services.
  4. Click the “Remove Advertising” button to start the purchase process.
  5. Complete the checkout to purchase the service. You will need a credit card for this step.
  6. You will receive an email confirmation when your payment is accepted, and your subscription will begin
View the fine print in Wetpaint’s Terms of Service

How will I be billed?
Once you subscribe, your credit card will be billed monthly. If you were one of our beta customers who subscribed using a PayPal account, your rebilling is via PayPal. At this time we do not support PayPal payments for new subscriptions. Wetpaint does not currently support invoice billing.

How do I cancel my subscription to remove advertising?
For most customers, the cancellation procedure is as follows:
  1. Sign in to your Wetpaint site with the account used to set up the subscription and click on "Settings" near the top right corner of the page.
  2. Click on the "Upgrades" tab, which displays your subscription status.
  3. Click on the “Cancel subscription” link.
Note: The ad removal will continue until the currently paid month expires. Example: You cancel your subscription on the 25th. If your last payment was on the 15th, the ad removal will continue through the 14th of the following month.

If you subscribed using PayPal during our beta test, your cancellation steps are as follows:
  1. Sign in to your Wetpaint site and go to the Settings section.
  2. Click on the "Upgrades" tab.
  3. Click the "Go to PayPal" link and login to your PayPal Account
  4. Follow the PayPal instructions for cancellation

Ads will be turned back on at the end of the current billing cycle once the subscription has been canceled.

How do I update my card number?
Currently, the only way to update or change the card number used for your subscription payment is to cancel your subscription and then resubscribe with the other card. Follow the instructions in the previous section to cancel, then resubscribe with the new card. Any days left from the previous month and billed to your original card will be applied to the term of your new subscription. For example, if you have 15 days remaining on your subscription and you updated your card (cancel and resubscribe) on August 1, Wetpaint will process your payment, but extend your rebill date to September 16. Future months will be billed on the 16th.

Still having problems with your premium subscription?

You can email Wetpaint regarding subscription issues at premium[at]wetpaint[dot]com.